In the EVENT BUILDER, select ITEMS. On the righthand side, the Item Tools menu will display three main types of registration items:
Attendee Item (also Athlete Item, Golfer Item, Pilot Item, etc): This is the main person attending your event or participating in your competition. Attendee items are the most powerful items in regards to the features and business logic that can be applied.
Exhibitor Item (also Sponsor Item): This is an entity exhibiting at your event or sponsoring your event
Ticket Item: This is typically a "general spectator" or someone who could purchase a simple ticket to all or part of your event. Tickets are very simple; similar to purchasing a movie ticket.
Your specific event will dictate which main types of registration items you will want to use.
CREATING ATTENDEE REGISTRATION ITEMS
If you don't have any registration items yet, click CREATE YOUR FIRST ITEM. Otherwise, click on + New Item.
You will see a menu of registration item types.
SIMPLE ATTENDEE REGISTRATION ITEM. Used for simple sign-ups where the registrant can pick quantities. You can also offer guest slots based on the the quantity selected. For example, the registrant can choose four tickets, one for themselves and three for their guests (and they can add names to those tickets after registration).
ENHANCED REGISTRATION ITEM. This item is used for more complex events where you want to collect detailed information on guests and set a specific number of guests allowed. There are no quantity options with this item.
GOODS, SERVICES, DONATIONS, ETC. Use this for items that are not related to attendance. For example, you may want to offer raffle tickets, meal selections, apparel, goods, etc. The item type dropdown will show the various organization categories for these items.
There are also some special items depending on your site
PARTICIPANT REGISTRATION ITEM. Use this for competitors / athletes. You can designate whether the item is a scoring registration item or not.
TIME SLOTS. Here you would set time slots for competition type events (fitness, archery). Typically the slot name corresponds to a date/time (e.g., Saturday 9:00am).
After you create your registration items, there are tons of parameters you can set to get registration to work exactly the way you want.
SIMPLE ATTENDEE REGISTRATION ITEM
Limit of this item for this event
Use this to set a limit on the individual item within the overall event. This is different from the overall event limit.
For example, you are having an event and within that event you have activity that has limited capacity. Use the "Limit of this item for this event" field to set that capacity number.
Limit of this item per registrant
This sets the maximum quantity of this item a single registrant can select.
You want to allow each registrant to buy up to four of this item
You want the resistant just to pick the item or not (set the limit of this item per registrant to 1)
You don't want a limit (leave as N/A)
Guest privileges for this item
This shows the rules for this item surrounding guest privileges. Clicking "Change" will open the Guest Panel.
Click here to learn more about how you can allow registrants to bring guests.
Base Item Price
This is the price charged to registrants when selecting this item. When the registrant selects a quantity greater than one for the item, the base price will be multiplied by the quantity to come up with the total price.
For information on price promotions (discounts and coupons) click here.
Offer this item to
This sets which registrant type this item will be shown to.
Depending on the nature of the item, you may see more/less options. Typically you will see:
- Attendee ONLY. The item will only be offered to attendees (archers, golfers, pilots, athletes, etc)
- Exhibitor/Sponsor ONLY. This item will only be offered to Exhibitors or Sponsors.
- Combination of the above (Attendees and Sponsors, etc)
Display this item on
When you are using FULL GUEST registration, this control will display.
- On additional guest form only. This item will only be shown to guests of registrants. Typically you would set this registration to a base price of zero it the guest spot was paid for by the main registrant.
- On primary registration form only. This item will be offered only to primary registrants only and not guests of registrants.
- On primary & additional guest form. This item will show on both.
Show space map button on item. If the registration item is chosen, the registrant will be prompted to make a selection from the click and buy space map (click here for more information on the click and buy space map). For example, if your item was for purchasing an entire banquet dinner table, you can have the registrant pick the actual table.
Hide in event listing page details box. Check this box if you don't want this item displayed on your event website in the registration item section.
ENHANCED REGISTRATION ITEM
The options of the Enhanced Registration options are the same as for the Simple Registration item except for the Limit of this item per registrant which is set to one.
Sub-Classes allow you to collect additional information from a registrant when they select the item. Typically sub-classes are used for athletic competitions but there are many uses. For example, you may have a registration item "Spa Treatment" with sub-classes "Massage, Manicure, Pedicure".
Minimum quantity You can set the minimum quantity a registrant will be required to pick. This is useful for a bulk discount (lower base price when a larger quantity is selected). Create two versions of the item, one with regular price and one with a discounted price but make the minimum quantity two.
Discountable Designate whether the item is eligable to be discounted (see Discounts & Coupons)
Must choose Require registrants to pick this item. This is useful if you have only one main registration item and you don't want registrants to miss selecting it.
Minimum age Only registrants of at least this age will be able to select the item. Note: Ensure you have "Birthdate" selected as a required field in Registrant Forms if you want the system to enforce age-based restrictions.
Maximum age Only registrants of older than this age will not be able to select the item. Note: Ensure you have "Birthdate" selected as a required field in Registrant Forms if you want the system to enforce age-based restrictions.
Barcode QR codes are automatically included on activity tickets. Select this if you would like to include a barcode as well. Note: you can control whether registrants can print their own activity tickets under Registration Forms.
When filled, open If you have an item capactity set for this item, you can automatically open another item for registration after this one is full.
For example, you are offering the same educational class and are offering two times 9am and 11am. But you don't want to open the 11am class for registration until the 9am class is filled. For the 9am class, set "When filled, open" to the 11am time slot.
Registrants who select this item get an online coupon in the amount you choose below good on any new ATTENDEE registration in the same event (they can send the coupons to friends etc.). A coupon is awarded for each item purchased (e.g. if they choose a quantity of 3, they get 3 coupons for the amount you indicate.
Registrants choosing any quantity of the CURRENT item will disable the items you designate below. If they deselect the CURRENT item, excluded items will return to their available state.
Registrants selecting this item also get the following items at no additional charge. IMPORTANT: Chargeable extras are added invisibly AFTER checkout. Do not create a free version of the chargeable item. If you wish to include a free apparel item with this item, simply use the APPAREL SIZES button to your left so the system can track sizing for you.
Registrants will NOT be able to see this registration item until they enter the code you create. Note: In order to assign an access code to a registration item it needs to belong to a group. The item can be a group all to its own or can be included with other items.
This image will show to the left of the description when displayed on the event website and to the registrant within the form.
If you are offering apparel with this item, the system will prompt the user for their size BEFORE it lets them register for this item. This ensures that you get the data you need every time.
Clicking the button will create a waitlist item for the current registration item. The waitlist will open ONLY after registration item is filled (we presume you have or will set a limit in the OPTIONS area). You may modify your waitlist like any other item you create.
Note: After you click the button, in the OPTIONS area of this item, you will see the "When filled, open" menu set to trigger your waitlist to begin accepting sign-ups!
GOODS, SERVICES, DONATIONS, ETC.
In addition to some of the other options/features, you will see a "Food Menu" option. If you have an event where you are offering registrants a selection of entree, you can enable that in your registration item. NOTE: In the Website section, you will need to set the EVENT ENTREE MENU. Click "Manage Meals" and you can select from your list of entrees the items you want to offer for the specific registration item.
You may offer some entrees for lunch and a different set for dinner, etc.