In general there are two types of Check-In:
1. EVENT. The event-level check-in stamp allows an admin to mark the attendee as present to the overall event.
2. ITEM. Item-Level or class/session allows you to check attendees into a specific registration item.
You can check attendees in via the EVENT DASHBOARD, allow "Self Check-In" or use Eventsquid's mobile check-in app.
DASHBOARD - EVENT CHECK-IN
You can use your event's Registered Attendees list on the Event Dashboard to manually check an attendee into the event. Simply click the green CHECK-IN button to the right of their name:
Once checked in, the system will keep a record of when that person was checked into the event. You can also see when a registrant was checked into the event by looking at their record on the dashboard:
DASHBOARD - ITEM CHECK-IN
Ever want to check attendees into individual activities or sessions? How about multi-day check-in? Registration Items also give you the ability to capture check-in data.
Think about items as an alternative way to capture a time stamp for a given registrant. This gives you an extra dimension beyond the overall event to record attendee check-in data.
For example, if a registrant is signed up for 3 breakout sessions (i.e. 3 registration items), you have 3 individual activities/items that you can check the registrant into and out of.
You can access item check-in using the Registered Attendees list on the Event Dashboard.
Take the example below - this registrant is signed up for 3 days of "Event Access". Each day is represented by an item, created by the event host.
You can see below that each item has the ability to be stamped for check-in and check-out:
SELF CHECK IN - TABLET
Go to your Event Dashboard and open the live event controls. You'll see a blue CHECK-IN button on the far left side of the event stripe. Click this button:
A window will open with instructions on how to operate tablet check-in. To activate, simply click the Open Tablet Check-In button under Step 3 to activate it. A new window will open up - we recommend using a tablet to display the tablet check-in window.
On this screen, the registrant simply has to enter two pieces of information:
- LAST NAME
- CONFIRMATION # (this is located at the top of the confirmation email)
Once they enter these pieces of data and click the CHECK-IN button to confirm, the registrant is finished and they are checked into the overall event. Note that you are not able to use self check-n for time stamping specific registration items.
Instead of your on-site team bearing the majority of the check-in responsibility, you can offload this task onto the registrants themselves by activating self check-in.
The mobile self check-in mechanism is strictly for registrants checking themselves into / out of specific activities (registration items).
The concept here is that each course / session leader can reveal the check-in code at the start of the session. Attendees would, through the mobile event site, choose the session and enter the code to check-in.
CONFIGURATION & SETUP
Self check-in requires that you, the admin, designate codes for checking in and checking out of a specific registration item (class, session).
In the EVENT BUILDER, click the REGISTRATION TAB atop the screen.
Under PROFESSIONAL EDUCATION on the left, click the Credit Assignment Grid.
Here, you can assign both credit category values and self check-in codes to your registration items. For now, we will only apply check-in codes in order to activate the self check-in feature for attendees.
To the right of each registration item, you will see a space to create a check-in code and a check-out code.
Above the grid, you'll see you have the option to auto-generate a random numeric check-in and check-out code for each registration item below, with just the click of a button. You can also clear all check-in and check-out codes simultaneously.
You may export the grid so you have a list of check-in (and check-out) codes by item.
On the mobile site, attendees will see a green SELF CHECK-IN button at the top of the main mobile menu (after signing in):
After tapping the Self Check-In button, the user will be taken to a screen with all registration items that they have that are also available for self check-in. Tapping either button will prompt the user to enter the corresponding code.
MOBILE CHECK-IN USING EVENTSQUID QR SCAN APP
CHECK-IN DATA REPORTS
There are a couple of options when it comes to accessing your check-in data. Navigate to the Event Dashboard and click the reporting icon on the left side of your event stripe.
From the reporting menu, select the Report Builder tool at the top. The left side of the Report scroll down and towards the bottom you will see a category called CHECK-IN DATA.
Expand the category and you will see a number the options for event level checkin.
For item level check-in and check-out data, click the gear icon to the right of "Registration Items" and select the metrics you want to report on for each registration item. Then select your registration items.