Sometimes your event will warrant simple, quick ticketing. You won't want to collect a lot of information from your attendees and therefore want an easy way for attendees to pay and signup. On the event setup side, you won't have to manage much at all.
The ticketing platform allows you to quickly standup a virtual box office and allow attendees to purchase access to your event with minimal information and no account creation needed.
Tickets allow event hosts to check-in attendees manually (using a checklist we generate) or automatically, using a QR scanner (which you can download for free on any app store).
Enter the ACTIVATE & PUBLISH tab inside the Event Builder. Then, click the Activation & Payment Methods tool on the left side.
You'll see that the activation grid contains separate activation switches for Attendee Registration and Ticketing.
Notice that the system will only allow you to flip the activation switch for ticketing if your dashboard/organization has a connected payment process that is live and ready for transactions.
Attendee Registration is the primary tool used by event hosts. It requires that attendees create or use an Eventsquid account to register and allows you to employ advanced registration tools (like items and prompts).
The Ticketing "widget" allows you to setup a standalone "box office". The Ticketing "box office" creates a simple, user-friendly registration experience that requires little information from the attendee and does not require these registrants to use or create an account.
The Ticketing tool can be an attractive option in a number of different scenarios, such as:
- Your big conference also has a banquet dinner or other standalone event that non-registrants and guests can attend
- You are hosting something like a cocktail party and do not need much information from your registrants
Our ticket form tool is very simple and easy to get the hang of. There are a few key sections on the page, which all you will need in order to setup simple ticketing for your event.
ACCESS TICKET SETUP TOOLS (EVENT BUILDER)
First, enter the Event Builder, then select the REGISTRATION tab at the top. At the bottom left of the tool menu, you'll see a small section of tools called GENERAL TICKETS, with two tools:
- GENERAL ADMISSION TICKETS: this tool is equivalent to the Registration Items tool for attendees. It allows you to create items for the ticket purchase form
- TICKET FORM: this tool is equivalent to the Registration Form tool for attendees. It allows you to designate what fields (out of a given set) you'd like to present to your ticket purchasers
Read below to learn how to use each of these two tools.
The General Admission Tickets item behaves almost exactly like the Registration Items tool (for attendees). The goal of this tool is the same: create options (either with or without a price) that registrants can select.
Enter the General Admission Tickets tool, then click to create a new item. You'll see two options:
- RECURRING: allows you to create a set of ticket items all at once
- SCANNABLE ADMISSION TICKETS: create and customize single items
After creating an admission ticket, you'll notice there is a TICKET GOOD FOR field. This field is used to set a duration of eligibility (i.e. the ticket is good for 1 day of your event). You can use this setting to sell certain options that might not last the entire duration of your event (i.e. Single Day versus Two Day):
The ticket items provide you the basic, foundational item properties (just like the attendee side) as well:
- Limit for the event
- Limit per registrant
- Base Price + Auto Price Changes
- Description field and Mandatory Status
ATTENDEE & TICKET ITEM CROSSOVER
If using the ticketing platform alongside the main attendee registration platform for a single event, you can sell certain items on both the attendee registration form and the ticket registration form.
Enter the Event Builder, then select the REGISTRATION tab at the top. Click the Registration Items tool on the left.
Click the NEW ITEM button, then select the GOODS, SERVICES & DONATIONS. Create a new item (e.g. "Banquet Ticket"), then pick a type from the dropdown (any type will do).
After generating the new item, click the checkbox entitled Also Offer On Ticket Purchase Form?
Once clicked, the item will duplicate itself within the General Admission Tickets tool to be shown simultaneously to ticket purchasers.
Enter the Ticket Form tool. Here, you'll specify what fields of information you need from ticket purchasers. Keep in mind that the fields you can ask on the ticket form are limited to a specific set. You are NOT able to create Custom Prompts for the ticket form.
Below, you'll see an explanation of each individual section of the Ticket Form tool.
Use this function to set the overall number of tickets you'd like to sell at your event.
SIMPLE FORM OPTIONS
This function lets you choose which information you'd like to gather from your attendees. Think of this section like a mini version of the main registration Form Builder. Any information you gather from the form will show up in your attendees' Details panel (accessed through your main event dashboard).
FORM BACKGROUND IMAGE
Click the link and you'll be taken to the main Form Builder, where you can set a background image to your ticket form to add some personality.
LINK & GUIDE
The last 2 functionalities in the Ticket Form tool are quite useful. One lets you grab a shareable link directly to your ticket form. The other just provides a guide on using a QR scanner to check people into your event.
TICKETS ON THE DASHBOARD
Just as setting up tickets is simple in Eventsquid, so is tracking them. On your dashboard, you can quickly access useful metrics on your ticket sales.
Click into an event on your dashboard and push the purple Tickets button on the far right of the event's panel. Below, a ticket dashboard will appear, revealing quicksales metrics and full access to all individual ticket sales.
If you click the black Show Details button on any individual sale, it will reveal information about that particular attendee's purchase. Check it below:
From here, you can alter ticket purchase quantities, check attendees in (this is a manual way to do it) and make sure they have paid their balance.
Additionally, if you click the Reports & Printouts button on the event dashboard, you can access a list of your attendee tickets in a dedicated report (called "Retail Ticket Detail").
From here, you can also alter purchases, reprint/re-email attendee tickets, mark attendees as "paid" and more.
After you setup ticket registration for your event, make sure to test the workflow to confirm this style of registration will work for your event.