The best thing to do to help your attendees on event day is have the sign in on the device and browser they intend to use for the day BEFORE your event starts. Otherwise, on event day, they may be wasting time resetting their password or trying to sign in while check in or the first session is underway.
The best practice is to send your attendees a reminder email through the Communication Center at least a day before your event starts to have them sign in.
Simply create an email message similar to the following:
Dear {{First Name}},
Law Day [your event] is fast approaching! To ensure things go smoothly as the first Virtual Session starts, be sure you are signed in on the device and browser you intend to use for the day:
- Make sure you sign in using the email address you registered under {{Email Address}}
- Visit the Law Day event site by clicking this link [hyperlink to your event site]
- If you are on a mobile device and see "Already Registered? Sign In" tap it and sign in. If not you already are
- If you are on a laptop or desktop, look in the upper right. If you see your name, you are signed in. If not click Sign In
In the content section of your Communication Center message, you can use the Varibles to insert First Name, Last Name and/or Email Address.
More information on the Communication Center is here.