Check to make sure you have the prompts you want to show selected:
The prompts that are displayed to your registrants are set in the Default Registration Form under FORM PROMPTS.
If you are using Registration Profiles, and your registration profile is using a Custom form rather than the default, your prompts are set within the profile.
- In your EVENT BUILDER, click on REGISTRATION
- Click Registration Profiles on the left
- To the right of a registration profile, click the pencil icon to edit the profile
- Select prompts under the FORM PROMPTS tab
IF you are testing/registering for a third party (registering for Someone Else under their email), and that person already has an account in the Eventsquid system, you will not be able to see or edit any prompts that were previously filled in by that user.
You will see a notice atop the registration form when that user already has an account.
The person you are registering already has an account. You may not view or change information previously entered by the account owner. Only the account owner can make changes to their account information.
This is a personal privacy measure that protects all user's information. With third party registration, the system does allow you (or another user) to register for someone else event if they already have an account. To allow for seamless registration system does NOT prompt you for their password.
As such, anyone with an Eventsquid account can register for anyone else (with or without an account).
The reason previously populated information is not shown is so someone else cannot gather information on someone simply by knowing their email address.
For example, if you registered and filled out Birthdate and Membership Number for an event, that information can be saved across events (a setting the event admin makes).
Then someone else who knows your email could start to register you and SEE that information.
This is why the system hides that information.
This is not optional and necessary for Eventsquid to maintain our Privacy Protection standards.