NAVIGATION: EVENT BUILDER > EVENT BASICS > CONTACTS & NOTIFICATIONS on left menu
CONTACTS & NOTIFICATIONS
The Contacts & Notifications tool enables you to configure the ways in which:
- End users/registrants can get in touch with you and your admin team
- Your admin team gets notified of new registrations
PRIMARY EVENT CONTACT
Each event must have a Primary Event Contact - this is the person or group that can answer questions about the event.
The Primary Event Contact information will show on the event registration page and in the confirmation emails sent to registrants.
Contact Name
This can be a person's name or a general descriptor (e.g., Event Staff, Event Contact, etc.)
Contact Email
The email address for the event contact. This can be an individual's email address or a group/shared email address. Note that this email address is NOT published on the event website. However it will be included in confirmation emails.
Confirmation Emails are From (plain name)
The default plain text name of the email sender for confirmation emails is the name of your organization (the name you see atop your dashboard). You can change the label of the email sender to the name of your event or something similar. Just make sure your registrants will recognize the name you choose.
Contact Phone
Optionally, you can add a contact phone number. Note that this will be published on the website under the contact host icon
Alt Email
Optionally add an alternative email for the event host. Note that this email address is NOT published on the event website. However it will be included in confirmation emails.
Event Website
If you have another website that has information about your event, enter it here.
Optional settings for the Primary Event Contact
Email event contact when an attendee registers. Select this if you would like the primary event contact to receive an email for every registration.
Email event contact when a registrant changes their registration. Select this if you would like the primary event contact to receive an email if a registrant changes their registration (if you allow that).
Contacting Event Hosts
On the Event Website, a Contact Host icon is show to visitors. Note that the contact email address is not exposed - it will just present a form to the user.
You can also add Additional Event Contacts that will show along with the Primary Event Contact. You can choose an ADMINISTRATOR (from the dropdown list) and / or add a "freeform" contact who doesn't need to have an Eventsquid administrator account by clicking "+ New Contact"
REGISTRATION NOTIFICATIONS
Eventsquid also enables you to create event administrators that are notified of new registrations. You can define the parameters by which these notices are triggered to these contacts, as well as what content [about the registrant] is included inside of the notice.
At the bottom of the Contacts & Notifications tool, click to create a new RECIPIENT.
Once created, you can configure 1) When the notice is triggered and 2) The content that is included within the notice.
Click the CONFIGURE button to the right side of the contact to set the preferences. Inside the Configuration tool, you can determine:
- 1) Triggers: when a new registration meets the parameters you set, a notice will be sent to the contact. Parameters can be based on:
- Profile type (i.e. Manufacturer vs. Regular Attendee)
- Items (i.e. Speaker Session, Hat, etc.)
- Cancellation (i.e. notice sent when someone is cancelled?)
- 2) Content: you can decide what content should be included within the notice that is sent
- Prompt Data filled out by the attendee during registration
- Items selected by the attendee during registration (can be limited to certain subset)