Frequently Asked Questions
Browse through solutions and recommendations to common questions from both event hosts and registrants.
Email Notices
Transactions
General FAQ
- How Can I Capture Attendee Feedback (Sessions, Speakers, General)?
- How to Create Terms & Liability Acknowledgements
- Can I change the automated text for Free Extras?
- Why am I not seeing prompts on the registration form?
- Preparing your attendees for your in-person or live event
- How can find out which coupons were used?
Managing Registrations
- How do I download registrant files uploaded during registration?
- How do I Replace or Swap an Attendee? Assign a Registration to Someone Else
- What does INCOMPLETE mean on the event dashboard?
- Full Guest Method: How do I add someone as a guest of an existing registrant?
- How do I change a registrant's Registration Profile?